Retail · 4 applications
Returns and overstock, identified at the door and routed to the channel that recovers the most.
Retail returns arrive without a record, and overstock leaves without a plan. Vendidit identifies each item at receipt, grades it, and routes it to the disposition and channel with the highest recovery, inside the operation the retailer already runs.
DeploymentInside the retailer’s existing operation, on AWS or integrated with the warehouse and commerce systems already in place.
Past performanceRetail engagement. Returns identification and channel routing for a retailer, deployed on the platform. Case study in preparation. Case studies →
How to buyDirect, or under a technology licensing agreement with a partner. Deployed inside your existing operation. How to buy →
Every returned item is a decision, and most of them are made by whoever is nearest.
Returns are received against an order, not against the item. Condition is a guess. The disposition is a default. The channel is whatever is easiest. Recovery follows.
The platform makes each of those a decision made on evidence. Identity and condition at receipt, a disposition chosen by rule, a channel selected for recovery, and the outcome written back to the record.
Where the technology changes the work
Four applications.
01
Returns identification and grading
Identity and condition at receipt, bound to the order and the item, so every return has a record before it has a shelf.
02
Disposition by rule
Restock, repair, resale, donation or disposal, chosen by the retailer’s rules and the item’s evidence rather than by habit.
03
Channel routing and resale
Sale through the channel that recovers the most for that item, with brand and channel restrictions honored.
04
Overstock and end of season
The same engine applied to inventory that will not sell at full price, before it becomes a liquidation lot.
Recommended product
Upstream is the platform, built for the returns operation.
The product operators use to identify, disposition and resell at item level, deployed alongside the warehouse management system already in place.
- Item level identification and grading at receipt
- Disposition by rule, channel routing and resale
- Deployed alongside the existing WMS in days
Sources
- Captures at receipt
- Order and item data
- Warehouse and commerce systems
Platform
- Identification
- Condition and valuation
- Custody, events and verification
Decisions
- Restock, repair or resell
- Channel selection
- Recovery reporting
What we optimize for
Stakeholders and outcomes.
| # | Stakeholder | Outcome | What changes | Capability |
|---|---|---|---|---|
| 01 | Head of returns | Recovery per returned unit | Identification and grading at receipt | Sell |
| 02 | Store and DC operations | Fewer touches per item | Disposition decided at the first touch | Route |
| 03 | Merchandising | Overstock recovered, not liquidated | Channel routing before the lot forms | Route |
| 04 | Finance | Recovery you can forecast | Outcomes written back to the record | Sell |
Capability names the platform function that delivers the change. All 5 capabilities →
Questions
Questions we are asked
- 01
Where does the value go in returns?
It is lost at the moment items are aggregated into a lot. Identifying and routing each item before the lot forms changes the outcome more than any negotiation over the lot afterward.
- 02
Does it work with our WMS?
Yes. The platform is deployed alongside the warehouse and commerce systems already in place, and can be integrated with them once the record is proven.
- 03
How fast can a returns operation be live?
The first item is recorded on day one, keyed to the order and the item. Deployment inside an existing operation takes days, not quarters.
- 04
Are brand restrictions honored?
Yes. Channel, price and condition restrictions are applied to every disposition decision, so recovery and brand protection are the same process.
Discuss your requirements with our team.
Our solutions architects work directly with retailers and the operators that serve them.