Payments Section

The Payment Section will populate with customers once your auctions close. Use the auction dropdown box to select an auction. From here you can view payment statuses, set statuses, view orders, and add invoices.

Payments can be handled Manually or automatically through Stripe.

Manual Payment Managing Process

There are three payment statuses: Needs Invoice, Awaiting Payment, and Paid in Full.

From the Payment Section seen above, you can select an auction, search payments within an auction, view items from an order, view payment status, add invoice, and view order details. 

To move to the next payment phase, you must add an invoice.

Once an invoice is added, the payment status will change to awaiting payment as seen above. There will be a new option below view order, Mark as Paid. Once the customer has submitted their payment, you can click on mark as paid. 

Payment status will now show as Paid in Full.

Stripe Payment Process

The Stripe payment process utilizes the same payment status page above to monitor payments, but payment status is updated automatically as customers make their payments through Stripe. 

You can visit your Stripe dashboard by clicking the designated button that now shows up on the Payment Section: 

This should cover everything you need to know about the payment process on our platform. Fulfilling payments manually on the platform is mainly for your records, as you'll still handle the actual payments off-platform.